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The Vulnerable Expert Framework for Developer-Client Communications

That phrase, simple as it might seem, can be one of the most terrifying expressions in the English language. The fear of feeling that we are not in control of a situation, or that we don’t know enough, or that we might be perceived as amateurs can be paralyzing. And yet, understanding and clearly laying out our limitations is the basis for the vulnerable expert framework.

Putting the know-it-all to rest

It’s the kind of people that believe that country email list to make a good impression on the client they have to be in control, they need to have all the answers, and, most importantly, they need to be the expert.

The problem with this kind of approach is that the conversation tends to become a monologue.

Suffice to say, that kind of approach is toxic for two reasons:

  • As an expert, they want to sell what separates a good developer from a great one? the image that they know everything and that nothing will come as a surprise.
  • Second, worrying about their own reputation will often lead to overpromising and overcommitting. The know-it-all expert doesn’t like to say “No” – they want to protect their image as the person who can do anything.

To be fair, most know-it-all experts don’t assume that role out of malice.

Who is the vulnerable expert?

Imagine a person who has a wealth calling list of experience and knowledge as a software developer. A person who has worked in dozens of projects involving applications, AI, and different programming languages. Someone who has worked in different teams with different methodologies. Someone whose track record is outstanding. That’s your vulnerable expert.

 

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