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announced that all businesses can now access WhatsApp Cloud API for free. This will allow businesses to use all the features of WhatsApp Business API without bearing the cost of ‘Hosting’ the API.
Cloud API for WhatsApp Business was in continuous testing since November 2021. Now, every business can get & integrate the API with their systems like CRM to use WhatsApp Business as a communication channel.
WhatsApp Cloud API is an amazing tool for businesses to communicate with their customers through the WhatsApp messaging platform. It’s a set of resources and tools provided by WhatsApp that allows businesses to integrate WhatsApp messaging into their own applications and systems.
With it, businesses can send and receive messages, manage contacts, and automate workflows. It’s a RESTful API that uses HTTP requests to interact with WhatsApp’s servers. And the best part? It’s super easy to use!
Add Recipient’s Phone Number
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a test WhatsApp phone number that will be the default sending address of your app. For recipients, you’ll have the option to add a maximum of 5 phone numbers during the development phase without having to make any payment.
Your WhatsApp app will provide you with a temporary access token that will be valid for 23 hours. Make a note of this token as we’ll need it in a later step.
Next, click the Recipient Phone Number dropdown to add up to 5 different WhatsApp phone numbers to your app. You’ll receive a verification code on the added numbers and you’ll be able to send WhatsApp messages to only numbers that have been verified with the code.
Create WhatsApp Message Template
Switch to the template manager fax lead
and create a new WhatsApp message template.
For this example, we’ll choose the category as Account Update and give a unique name for your message template. For languages, we’ll choose English for which the code language is en. If you use another language, make a note of the code language as it is required for sending messages.
One major limitation that comes with Cloud WhatsApp API is that it doesn’t come with a platform to leverage the potential of WhatsApp Business messaging.
You either need to integrate the cloud APIs with your own systems. Or go through BSPs like the WATI platform to integrate your Cloud APIs.
For this example, we’ll choose the category as Account Update and give a unique name for your message template. For languages, we’ll choose English for which the code language is en. If you use another language, make a note of the code language as it is require for sending messages.